Our geological staff is available during the times listed below. JewelryNest's staff have the background and knowledge to assist you in understanding what you are about to purchase and give suggestions to assist in getting the right purchase.
We do not charge sales tax for sales outside the state of New York, however, international customers are responsible for any Customs Tax or Duties. Your Customs Agency will contact you regarding any Duties for clearance.
If Billing and Shipping addresses both are within the US or Canada, we accept a Credit Cards. Only Wire Transfer payment method (in US dollars) will be accepted for the International Shipments / Customers. This will be the only payment option in the shopping cart for international orders. Our fine diamonds and timeless jewelry should meet or exceed your expectations. However, if you are not completely satisfied, simply return/exchange your item within THIRTY (30) days, in its original condition, for the refund excluding shipping and handling charges. To return or exchange an item, please follow these instructions and send us the package by Priority Registered Mail. Please note that we only honor FedEx, U.P.S., Or U.S.P.S signature waivers for shipments under $250. If your delivery is over $750 we require a signature for delivery regardless of any waivers you have from FedEx U.P.S. If your delivery is under $750 we still require a signature unless you have a waiver on file with FedEx.U.P.S These requirements are for your protection. If you would like to arrange delivery to a FedEx Or U.S.P.S location call one of our customer service agents at 516-569-9267. Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise. And please don't hesitate to contact one of our diamond and jewelry consultants for any special requests. @Request@jewelrynest.comBusiness hours: Sunday through Thursday
9:00 AM to 7:30 PM U.S. Eastern time Friday
9:00 AM to 4:00 PM U.S. Eastern Time JewelryNest
141 Woodmere Boulevard Suite 1G
Woodmere, NY 11598
Outside US Phone: 1-516-569-9267